Support Services

 

"Solid Networks

and

Reliable Solutions -

Guaranteed Satisfaction"

 

Option 1 Support

General Support

  • Help desk telephone support and remote system access (09:00 - 17:30)
  • On site visits – available at discounted labour rates

Server Support

  • Basic RSM (REALTIME Remote Systems Monitoring)
  • Remote Server system access – charged at discounted hourly rates
  • On site visits – charged at discounted hourly rates

Workstation Support

  • Remote Workstation system access – charged at discounted hourly rates
  • On site visits – charged at discounted hourly rates

Network Electronics Support

  • All work undertaken charged at discounted labour rates

 

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