"Solid Networks
and
Reliable Solutions -
Guaranteed Satisfaction"
Option 2 Support
General Support
- Help desk telephone support and remote system access (09:00 - 17:30)
- On site visits – available at discounted labour rates
- Guaranteed response times for Telephone/Remote systems support
- System Reviews
Server Support
- Basic RSM (REALTIME Remote Systems Monitoring)
- Remote Server system access included
- On site visits – charged at discounted hourly rates
Workstation Support
- Remote Workstation system access included
- On site visits – charged at discounted hourly rates
Network Electronics Support
- Remote diagnostics included
